Operations Process Manager 100% DE, FR, IT (w/m/d)
Zürich
Unbefristet
Vollzeit
Properti was founded at the end of 2019 and is already one of Switzerland's leading proptech companies. We have ambitious goals and want to bring about lasting change in the real estate market. Transparency and sustainability, but also youth and innovation, are keywords that perfectly represent our company values. We not only offer a comprehensive service covering all aspects of real estate sales and rentals, but also see ourselves as a holistic partner. Our knowledge, experience, integrity, and excellent network are the cornerstones of our company.
Are you ready to grow and contribute to a young, dynamic company? Do you want to be part of our expansion and make a difference? Do you want to be more than just a number and play an active role in shaping the future? Our philosophy is to not only challenge our employees, but also to support them!
Aufgaben
- Identify and implement concrete measures to increase operational efficiency in day-to-day business
- Take ownership of the continuous development, standardisation and digitalisation of end-to-end operational processes, optimise recurring workflows and implement AI-driven solutions
- Oversee quality assurance and ensure the structured handling of customer requests
- Actively use CRM and AI tools in daily operations
- Prepare reports, analyses and KPI evaluations to steer and manage the team
- Take responsibility for accounts receivable management, including monitoring outstanding invoices and incoming payments
- Control and manage invoice issuance and dispatch
- Full responsibility for fleet management and administration of camera equipment
- Handle correspondence in German, French and Italian
- Collaborate closely with the Sales team
Job Anforderungen
- Completed Bachelor’s degree or Advanced Federal Diploma (HF) in Business Administration, Management or a comparable field
- Initial professional experience in administration, finance, operations or customer services is an advantage
- Proven experience in implementing projects and processes (CRM systems, automation and AI tools required)
- Structured, reliable and solution-oriented way of working
- Italian and French at conversational level (mandatory)
- All-rounder personality with a strong hands-on mentality
- High level of initiative, energy and resilience
- Ability to take on leadership responsibility independently while actively supporting brokers from the back office
Job Vorteile
- Exceptional career opportunities and talent development
- Young and innovative company culture
- Fixed workstations and co-working spaces in bright offices with quiet zones
- Fresh fruit, snacks, coffee, tea, and after-work drinks
- A half-day off for your Birthday Retreat
- Five weeks of paid vacation
- Unlimited unpaid leave options
- Rocket Fridays, summer and winter events, and incentive trips
Open Positions
Browse our current job openings below and apply today to be a part of a dynamic and collaborative workplace culture.
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