Deputy Lead Backoffice 100% DE, FR, IT (w/m/d)
Zürich
Unbefristet
Vollzeit
Properti was founded at the end of 2019 and is already one of Switzerland's leading proptech companies. We have ambitious goals and want to bring about lasting change in the real estate market. Transparency and sustainability, but also youth and innovation, are keywords that perfectly represent our company values. We not only offer a comprehensive service covering all aspects of real estate sales and rentals, but also see ourselves as a holistic partner. Our knowledge, experience, integrity, and excellent network are the cornerstones of our company.
Are you ready to grow and contribute to a young, dynamic company? Do you want to be part of our expansion and make a difference? Do you want to be more than just a number and play an active role in shaping the future? Our philosophy is to not only challenge our employees, but also to support them!
Aufgaben
Job Description:
- Team Leadership: Functional and operational leadership of the team, including the coordination of daily workflows.
- Efficiency Optimization: Identifying and implementing concrete measures to increase efficiency in day-to-day operations.
- Process Excellence: Responsibility for the continuous development, standardization, and digitalization of operative end-to-end processes; optimizing recurring workflows and implementing AI solutions.
- Quality Assurance: Controlling quality assurance standards and ensuring the structured processing of customer inquiries.
- Performance Tracking: Creating reports, analyses, and KPI evaluations to effectively steer the team.
- Digital Integration: Active use of CRM and AI tools within the daily operational routine.
- Finance Management: Responsibility and controlling for accounts receivable management, including monitoring open items and incoming payments.
- Invoicing: Overseeing the controlling and dispatch of invoices.
- Asset Management: Overall responsibility for fleet management and the administration of camera equipment.
- Multilingual Communication: Correspondence in German, French, and Italian.
- Cross-Departmental Collaboration: Working in close cooperation with the Sales department.
Job Anforderungen
Job Requirements:
- Completed Master’s degree in Business Administration or a comparable field of study.
- Initial experience in Administration, Finance, Operations, or Customer Service is an advantage.
- Proven experience in implementing projects and processes (mandatory: CRM, automation, and AI tools).
- Structured, reliable, and solution-oriented approach.
- Conversational proficiency in Italian and French is mandatory.
- A versatile "all-rounder" with a distinct hands-on mentality.
- High level of initiative, energy, and resilience.
- Ability to independently take on leadership responsibility while actively supporting brokers from the back office.
Job Vorteile
- Above-average career opportunities & talent development
- Young and innovative company
- Fixed workstations and co-working space in bright rooms with quiet areas
- Food & drinks: fresh fruit & snacks, coffee & tea, drinks & after-work beer
- Birthday retreat: half a day off
- Five weeks of vacation
- Unlimited (unpaid) vacation
- Rocket Friday, summer & winter events, incentive trips
Open Positions
Browse our current job openings below and apply today to be a part of a dynamic and collaborative workplace culture.
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